We have the privilege of working with some of the most thriving and innovative technology businesses. This experience, combined with our network of industry experts, enables us to bring clarity to what can be a complex sector and identify strategies for profitable growth.

Technology evolves, but the core commercial issues remain for providers: how to benefit from developments in technology, how to expand the proposition whilst

improving profitability, and how to acquire and grow customers. The sector is underpinned by robust positive drivers including the increasing criticality of technology

and the complexity that drives outsourcing. This creates opportunities for effective technology providers.

CIL Technology
Our experience We work with a range of specialist and generalist technology businesses operating across the globe. Sub-sectors we have been engaged in include:

Data centres and hosting: The debate continues around the optimum infrastructure solution (on-premise / data centres / dedicated servers / public cloud). Our extensive experience working with providers of each and all types of solution helps show how providers can benefit from increasing workloads and the need to outsource.

Infrastructure services: Our work with specialist and generalist VARs and MSPs shows how they are in a strong position to advise on improving the technology stack and take share of customer spend.

Telecoms services: The increasing importance of resilient and high capacity networks to support communications and business critical applications leads to opportunities for businesses that we have worked with. This includes service providers to wired / wireless network operators, network operators / aggregators, IoT / M2M specialists, UC providers and contact centre integrators.

IT consulting: Organisations need professional services support to manage digital transformations and complex ICT estates. CIL has worked with systems integrators, application developers, software testers, RPA specialists, and cyber security consultancies.

Accounting and enterprise software: Our work with ERP / CRM / HCM vendors and service providers shows the clear ROI from investment in technology.

Government and healthcare software: We have been privileged to work with some of the largest healthcare IT technology companies, helping drive improvement in public services and efficiencies.

Vertical specific software / services: Some of the most scalable businesses we have worked with are technology vendors that have designed a proposition around specific use cases and vertical needs. These include digital marketing services for consumer brands, POS technology for retailers, and automation technology for financial services.

 
Our experience We work with a range of specialist and generalist technology businesses operating across the globe. Sub-sectors we have been engaged in include:

Data centres and hosting: The debate continues around the optimum infrastructure solution (on-premise / data centres / dedicated servers / public cloud). Our extensive experience working with providers of each and all types of solution helps show how providers can benefit from increasing workloads and the need to outsource.

Infrastructure services: Our work with specialist and generalist VARs and MSPs shows how they are in a strong position to advise on improving the technology stack and take share of customer spend.

Telecoms services: The increasing importance of resilient and high capacity networks to support communications and business critical applications leads to opportunities for businesses that we have worked with. This includes service providers to wired / wireless network operators, network operators / aggregators, IoT / M2M specialists, UC providers and contact centre integrators.

IT consulting: Organisations need professional services support to manage digital transformations and complex ICT estates. CIL has worked with systems integrators, application developers, software testers, RPA specialists, and cyber security consultancies.

Accounting and enterprise software: Our work with ERP / CRM / HCM vendors and service providers shows the clear ROI from investment in technology.

Government and healthcare software: We have been privileged to work with some of the largest healthcare IT technology companies, helping drive improvement in public services and efficiencies.

Vertical specific software / services: Some of the most scalable businesses we have worked with are technology vendors that have designed a proposition around specific use cases and vertical needs. These include digital marketing services for consumer brands, POS technology for retailers, and automation technology for financial services.

What we do Our technology practice helps management teams and investors identify opportunities to improve the customer experience, and drive efficiency, scale, and defend market share. Our services include:

M&A strategy: Identifying and qualifying targets, assessing the rationale for acquisition, and identifying strategies for successful integration.

Prioritisation of opportunities: The relative ROI from investing in taking share of the core market, expanding the offering, and addressing new markets.

Risk mitigation: How to benefit from changes in the external market environment.

Sales and marketing strategy: Optimising sales team structure and incentivisation, marketing spend, and channel partner relationships.

Customer / partner referencing: Gathering independent feedback from customers and partners to assess performance and ability to meet evolving needs.

 
What we do Our technology practice helps management teams and investors identify opportunities to improve the customer experience, and drive efficiency, scale, and defend market share. Our services include:

M&A strategy: Identifying and qualifying targets, assessing the rationale for acquisition, and identifying strategies for successful integration.

Prioritisation of opportunities: The relative ROI from investing in taking share of the core market, expanding the offering, and addressing new markets.

Risk mitigation: How to benefit from changes in the external market environment.

Sales and marketing strategy: Optimising sales team structure and incentivisation, marketing spend, and channel partner relationships.

Customer / partner referencing: Gathering independent feedback from customers and partners to assess performance and ability to meet evolving needs.

 
Sector Lead For more information contact:
Tom Fletcher
Tom Fletcher +44 20 3829 2817
LinkedIn
Tom has over 15 years experience as a management consultant. He leads our technology practice.
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